See the experience through the eyes of the customer. Covert cameras are used to capture high quality video of the interaction. 

  • Accountability
  • Confidence
  • Validation

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Video Shopping is the best way to see and hear the customer experience. You can be 100% confident your results are accurate. Video Shopping puts accountability not only on the employee but the shopper as well. Since you are able to see and hear the interaction, you have validation that your companies training program is being executed. We contract skilled and trained shoppers that use industry leading, state of the art equipment for the best results.